We’re Here to Help
Questions about sizing, orders, or our collection? Our team responds within one business day.
Send Us a Message
Whether you need sizing advice, have a question about a specific style, or want to know more about our collection, we’re ready to assist.
Support Hours
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM Pacific Time. Messages received outside these hours will be answered on the next business day.
Common Questions
How long does shipping take?
Standard shipping typically takes 3–7 business days within the contiguous United States. Expedited options are available at checkout for faster delivery.
Do you ship internationally?
Yes, we ship to select international destinations. Shipping times and costs vary by location. International orders may be subject to customs duties determined by the destination country.
What is your return policy?
Unworn items in original condition may be returned within 30 days of delivery for a full refund. Return shipping is the responsibility of the customer unless the item arrived defective or incorrect.
How should I care for my sneakers?
Leather styles benefit from occasional conditioning with a quality leather care product. Suede and nubuck should be brushed gently with a suede brush and protected with a water-repellent spray designed for delicate materials.
Are Common Projects sneakers true to size?
Most customers find our sneakers run true to European sizing. If you’re between sizes or prefer a roomier fit, we recommend sizing up. Our team can provide personalized sizing guidance—just reach out.
Explore Our Collection
Discover minimalist Italian craftsmanship across our full range of sneakers, boots, and loafers.
Shop Now